One of the biggest challenges facing small businesses is finding new customers. I have found, as with most things, it's just hard work, perseverance and focus. The following points come from a checklist I use to keep me on track.
A story to finish. When thinking about customer services my mind always goes back to my once having visited a very 'posh' car showroom straight from my garden in my (clean) gardening clothes. The showroom was empty and the salesman completely ignored me. Only when I started to open a car door did he stir. Having roused himself he went straight to how "expensive" this model was and asked if he could he show me a "...more suitable alternative." (THIS PART OF THE STORY HAS BEEN CENSORED). Some weeks later, I was driving past the showroom and saw the salesman with someone I took to be his boss. I am ashamed to say, I couldn't resist pulling up next to them and asking how they liked my shiny new BMW.
Hopefully this blog provide some insight into what we offer, provide inspiration for you to build the website you have always wanted and help with developing your business generally.