EMAIL JIM LTD
GALLERY 1
COOKIE CONSENT
JAMES IMAGE MANAGEMENT LIMITED
  • Home
  • Client Training
  • About
    • Our Story
    • Contact
    • Terms & Conditions.
    • Cookie Policy
    • Promo's
  • 5 X 5
  • Podcasts
  • FAQ's
    • How do I access the website builder?
    • Are your services insured?
    • What about website statistics?
    • What Images Can I Use?
    • What will my website cost?
    • What are the payment terms.
    • Can my website include an online store?

Non-legal plain English summary of our terms and conditions set out in the legal bit below.

We think that whilst a necessary fact-of-life, modern world terms and conditions seem overly oppressive and complicated. We try to decide everything on three basic principles.
  1. We do not believe in hate, violence, or discrimination of any kind. We do not build extreme, adult only or pornographic websites. We do not want to be associated with websites include any of that stuff. 
  2. We will do our best to deliver fit-for-purpose websites with stable hosting and good after-sales-support. But whilst we use established industry leaders with great track-records for the delivery of all of our services, like many other developers, we are not in control of the basic software and hosting technology that keeps the websites we build, live on the internet. Because of this we only accept liability for things we actually control and in the unlikely event of anything going wrong we will keep you informed and do our utmost to put things right.
  3. We trust you to only give us content that you are legally entitled to use, but as part of doing business with us, we need you to protect us by indemnifying us against any complaints or actions that may arise from the use of that content.

Regarding the optional live training offered with each build. We will try to give as much training as possible but in reality we can only guarantee 2 hours per website. To boost this we are happy to train teams of up to 5 people. Where we can we will offer additional live sessions but this will come at an additional cost.

Regarding our 5 x 5 offer we will do our best to get everything done but logic dictates that some of the more advanced/labour intensive things will have to wait until the basic site is published.

Finally as corny as it sounds we are honest and reasonable people and we only want to deal with honest and reasonable people.

*Nothing in this plain English summary of our terms and conditions should be taken as part of our 'Legal Terms and Conditions'. It is stand-alone general information only and describes our hopes when we deliver our services.

Legal Terms and Conditions.

​Definitions.
Contracting client refers to the legal owner of the website being built. For business clients the contracting client is normally the legal owner of the company or organisation represented by the website. Where there is any doubt payment details will be used to identify the contracting client. 

Contact and Payment Details.
All contracts, licences and agreements are made with James Image Management Limited. James Image Management LimitedRegistered in England.  Company number 5416722.  Registered Office, 53 The Market Rose Hill Sutton, Surrey, SM1 3HE. Postal address, 22a Westway Caterham CR3 5TP. UK. TEL. 01883334949.

Payment.
A refundable deposit of 40% of the agreed price becomes payable with written authorisation to proceed with the build as specified. No work will start until the deposit is paid. The balance plus hosting and maintenance fee becomes payable once the website is approved by the contracting client and before the website is published to the internet. The website will not be published to the internet until the balance of all agreed fees have been paid. Online Payments are processed by James Image Management Limited. Card payments will appear on your statement as payment to - PAYPAL *JAMESIMAGEM.

Refunds and Returns Policy. 
Contracting clients can delay publishing the website for 30 days after completion of build. This constitutes a 'cooling off' period.
During the cooling off period a working preview of the website will be available online 24/7. During this cooling off period the contracting client can cancel the contract and receive a full refund.

When a contract is cancelled access to the website and any ancillary services will cease and all files deleted. Deletions are permanent.

Once James Image Management Limited have your approval to publish the website no refunds are offered unless the published website is corrupted or not working as specified.

With regard to James Image Management Limited web, design and build services.
James Image Management Limited use third party services and software for the design, build and hosting of all websites. We believe these services to be stable and sustainable but James Image Management Limited do not accept liability for any delays, financial damage or harm that comes from the direct or indirect disruption of such services.

James Image Management Limited use third party services and software for the design, build and hosting of all websites. We believe these services to be stable and sustainable but James Image Management Limited do not accept liability for any delays, financial damage or harm that comes from such services being withdrawn, closed or otherwise suspended.

James Image Management Limited use third party services and software for the design, build and hosting of all websites. We believe these services to be stable and sustainable but in the unlikely event of such services being withdrawn, closed or otherwise suspended James Image Management Limited, without accepting any liability, will endeavour to minimise the effect on clients by offering alternative arrangements for the design, build and hosting of all affected websites.

Other than the protection offered under English law James Image Management Limited do not accept liability for any personal damage or harm that comes from the direct or indirect action or non-action regarding any of the information offered and/or information given by the client and included in any website built by James Image Management Limited. 

Other than the protection offered under English law James Image Management Limited do not accept liability for any personal damage or harm that comes from the direct or indirect action or non-action regarding any third party use of use of a clients website.
 
Other than the protection offered under English law James Image Management Limited do not accept liability for any financial damage or harm that comes from the direct or indirect usage of any of the services offered and/or information given by a clients website. 
 
James Image Management Limited declares that except for information, products or services clearly identified as being supplied by James Image Management Limited, James Image Management Limited do not operate, control or endorse or recommend any information, products, websites or services described in the clients website.

While all attempts have been made to verify information provided in websites built by James Image Management Limited, James Image Management Limited does not assume or accept responsibility for inaccuracies, errors and/or omissions.

From time to time it may be necessary to restrict access to the customer portal.  James Image Management Limited will make every effort to inform you of the change.  If however you find yourself unable to access the portal please email info@jimltd.co.uk. James Image Management Limited apologise for any inconvenience in advance but cannot offer any other recompense.  

James Image Management Limited retain the absolute right to refuse to create, build and/or publish any website proposed.

Every effort is made to keep hosted websites up and running smoothly. However, James Image Management Limited takes no responsibility for, and will not be liable for, the client website being temporarily unavailable due to technical issues beyond the control of James Image Management Limited.

With regards to content and changes made to the client website by the client.
James Image Management Limited retain the absolute right to discontinue its support and services from any client that uploads content that is illegal, promotes hate, violence, or discrimination of any kind, is extreme and adult only or pornographic.

James Image Management Limited retain the absolute right to unpublish any client website containing illegal content.

James Image Management Limited retain the absolute right to report to the relevant authorities details of any website and client seen to be promoting hate, violence, or discrimination of any kind. These details may include name and contact details of the contracting client.

With regard to Client Training.
James Image Management Limited offers a maximum of two hours live training per contracting client per website built. Live training is only delivered once the website has been published and payment received. James Image Management Limited will endeavour to offer live training at a time to suit clients but all training is subject to availability and offered at the discretion of James Image Management Limited. Live training sessions are restricted to a maximum of five attendees.

James Image Management Limited offers online, streamed, pre-recorded training video 24/7 as paid additional service. These videos are for clients only. All Client Training videos are copyrighted to James Image Management Limited all rights are reserved and for the sole use of James Image Management Limited clients. 
​With regards to 5 x 5 websites.
Full payment is required before the five day build period starts.
Once the website is published no refunds are offered.

Fully edited and proofed text in a digital format means prepared textual content ready to included in the website without any further editing, proofing by James Image Management Limited, delivered via text, email, Word/Pages doc or similar format. For the avoidance of doubt physical hand written or typed text is not acceptable.

All specialist images must be made available in digital format on the day James Image Management Limited start the build. For the avoidance of doubt physical photographs, drawings or artworks are not acceptable. You have the option of allowing James Image Management Limited to choose images for you.

The live training element of our service will not be available during the five day building period. Client training will be restricted to the paid content online Client Training videos.

Enhanced/eCommerce elements of the website will only be applied after the five day launch.

Any audio or video or presentation media or embeds or downloadable documents may have to be added to the website after the five day launch.

With regards to Image Rights.
Where James Image Management licenses commercial images on behalf of the contracting client the contracting client agrees to be bound by the licensing agreement that comes with that image.

With Regards to the use of the James Image Management website.
The James Image Management Limited website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: predominately to improve the website performance and to produce general usage data.

Neither James Image Management Limited nor any third parties provide any representation warranty or guarantee (wether express or implied) as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on the James Image Management Limited website is entirely at your own risk, for which James Image Management Limited shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through the James Image Management Limited website meet your specific requirements.

The James Image Management Limited contains material which is owned by or licensed to James Image Management Limited. This material includes, but is not limited to the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced on the James Image Management Limited website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of the James Image Management Limited website may give rise to a claim for damages and/or be a criminal offence.

From time to time the James Image Management Limited website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that James Image Management Limited endorse the website(s). We have no responsibility for the content of the linked website(s).

If you are a consumer, please note that the terms of use of the James Image Management Limited website, its subject matter and its formation, are governed by English law. You and James Image Management Limited both agree that the courts of England and Wales will be the exclusive jurisdiction, except if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland and if you are resident in Scotland you may also bring proceedings in Scotland.

If you are a business, or contracting client, these terms of use, this subject matter and their formation (and any non-contractual disputes or claims) are governed by English law.  You and James Image Management Limited both agree to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy.
James Image Management Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07/07/2021.

James Image Management Limited is registered with Information Commissioners Office (ICO). Registration number: ZB042231.​

This privacy policy sets out how James Image Management Limited uses and protects any information that you give James Image Management Limited when you use this website.  James Image Management Limited will take reasonable measures to protect your information from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction.  James Image Management Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  We only use your personal information to help us offer the best service possible.  We will store your information only for as long as it is needed for the purpose/reason it was originally provided.

James Image Management Limited may collect the following information:
  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.

What we do with the information we gather.
James Image Management Limited require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
​
  • Internal record keeping.
  • James Image Management Limited may use the information to improve our products and services.
  • James Image Management Limited may periodically send promotional emails about new products, special offers or other information you may find interesting using the email address which you have provided.
  • From time to time, James Image Management Limited may also use your information to contact you for market research purposes. James Image Management Limited employees or agents may contact you by email, phone, fax or mail. James Image Management Limited may use the information to customise the James Image Management Limited website according to your interests.

Security:
James Image Management Limited are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, James Image Management Limited have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information James Image Management Limited collect online.

How James Image Management Limited use cookies.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

James Image Management Limited use traffic log cookies to identify which pages are being used. This helps James Image Management Limited analyse data about webpage traffic and improve the James Image Management Limited website in order to tailor it to customer needs. James Image Management Limited only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help James Image Management Limited provide you with a better website by enabling James Image Management Limited to monitor which pages you find useful and which you do not. A cookie in no way gives James Image Management Limited access to your computer or any information about you, other than the data you choose to share with James Image Management Limited.

You can choose to accept or decline or change cookie settings below. 
Links to other websites
The James Image Management Limited website may contain links to other websites of interest. However, once you have used these links to leave the James Image Management Limited site, you should note that James Image Management Limited do not have any control over that other website. Therefore, James Image Management Limited cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information.
You may choose to restrict the collection or use of your personal information in the following way:

Whenever you are asked to fill in a form on the James Image Management Limited website, look for the box where you can indicate to that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to James Image Management Limited using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing James Image Management Limited at info@jimltd.co.uk. James Image Management Limited will not sell, distribute or lease your personal information to third parties without your express permission or are required by law to do so. James Image Management Limited may use your personal information to send you promotional information about third parties which you may find interesting if you give permission for this to happen.

You may request details of personal information which James Image Management Limited hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Data Protection James Image Management Limited, 22a Westway Caterham CR3 5TP..

If you believe that any information James Image Management Limited are holding on you is incorrect or incomplete, please write/email us as soon as possible at the above address. James Image Management Limited undertakes to promptly correct any information found to be incorrect.

With regards to YouTube.
James Image Management Limited does not host any of the youtube.com videos shown. James Image Management Limited links to the contents as uploaded Youtube.com. James Image Management Limited links to youtube either directly or via an embed code. We cannot be held liable for content uploaded by members of 3rd parties’ websites. James Image Management Limited urge all copyright owners, to recognise that the links contained within this site are located with youtube.com. If you have any legal issues please contact youtube.com. All trademarks, trade names, service marks, images, copyrighted work and logos displayed on the  James Image Management Limited website belong to their respective owners/companies.
If you believe anything in these conditions is contrary to English law please email us.
Picture
James Image Management websites are a mix of:
  • Original photographs.
  • ​Hand drawn digitally manipulated images.
  • Stock photography.
All images Licensed From -
​James Image Management Limited. 
​
Copyright 2001 - 2022.  All Rights Reserved.
EMAIL James Image Management  Limited
  • Home
  • Client Training
  • About
    • Our Story
    • Contact
    • Terms & Conditions.
    • Cookie Policy
    • Promo's
  • 5 X 5
  • Podcasts
  • FAQ's
    • How do I access the website builder?
    • Are your services insured?
    • What about website statistics?
    • What Images Can I Use?
    • What will my website cost?
    • What are the payment terms.
    • Can my website include an online store?